退款政策

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at linqihao620@gmail.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Address: [Please contact us at linqihao620@gmail.com before returning any items. We will provide the appropriate return address based on your location.]

Damages and Issues Please inspect your order upon receipt. If the item is defective, damaged, or you received the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Certain items cannot be returned, such as perishable goods, custom products, and personal care goods. We also do not accept returns on hazardous materials, flammable liquids, or gases. Please contact us if you have questions about a specific item. Sale items and gift cards are non-refundable.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

EU 14-Day Cooling-Off Period If your order is shipped to the EU, you have the right to cancel or return your order within 14 days for any reason. Items must be in the same condition as received, unused, with tags, and in original packaging.

Refunds We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded to your original payment method within 10 business days. If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us at linqihao620@gmail.com.